• International airfare, Travel insurance, and visa fees

• Meals, alcoholic beverages, and additional snacks

• Personal expenses: laundry, phone, internet, souvenirs, tips for guides

• Entrance fees to national parks, temples, and other sites (if not part of the included tours)

• Extra Cost for Solo Traveler

• Unforeseen Expenses Due to Weather / Delays

• Any Other Item Not Specifically Mentioned as Included

• INTERNATIONAL FLIGHT:

International flights can be arranged upon request, subject to availability. A 10% service fee will apply to cover handling and booking costs.

• VISA:

Visa requirements differ depending on your nationality. We strongly recommend verifying the latest entry regulations with official immigration authorities before you travel. Roxy Travel Plan can provide general guidance or advice upon request; however, we cannot take responsibility for visa approvals, rejections, or changes in immigration policies.

• CASH/ATM:

Malaysia and Singapore are generally more card-friendly than many neighboring countries, though cash is still useful in certain situations.

In Malaysia, credit and debit cards are widely accepted in hotels, restaurants, and shopping centers, especially in major cities like Kuala Lumpur and Penang. However, cash remains important in local markets, hawker stalls, and rural areas — particularly on islands such as the Perhentians, where many guesthouses, dive centers, and small eateries operate on a cash-only basis, and ATMs are limited.

In Singapore, card payments are accepted almost everywhere, from hotels and restaurants to public transport and convenience stores, making it one of the most cashless destinations in Southeast Asia. Mobile payment options like Apple Pay, Google Pay, and GrabPay are also widely used, though carrying a small amount of Singapore Dollars (SGD) is still handy for local food stalls or small vendors that may prefer cash.

• GUIDED TOURS:

Guided tours are typically conducted on a shared basis, meaning other travelers may join the same experience. This allows you to meet other guests and share the activity as part of a small group.

If a private tour is included or available as an upgrade, it will be clearly indicated in your itinerary or can be arranged upon request (subject to availability and additional cost).

• CANCELLATION, REFUNDS & TRAVEL INSURANCE:

Once bookings have been confirmed, all cancellations will follow the terms and conditions of our local suppliers and service providers. Please note that many partners require advance payments to secure availability, and their refund policies may vary. We will always do our best to recover any refundable amounts wherever possible, but some services may be fully non-refundable depending on supplier conditions.

We strongly recommend that all travelers purchase comprehensive travel insurance covering trip cancellations, medical emergencies, and unexpected changes. This ensures peace of mind and financial protection in the event of unforeseen circumstances.

You’ll receive a comprehensive Travel Guide Book in PDF format with all your confirmed bookings, key travel information, and a personalized day-by-day itinerary designed specifically for you.

The guide also includes practical tips to help your trip go smoothly, along with must-see locations, local eateries, hand-picked café recommendations we have personally tried and loved.

We will even connect you with reliable local taxi drivers, guides, and companies we have met during our own travels and fully trust.

The best time to visit Malaysia and Singapore is from March to October, when the weather is generally warm, sunny, and pleasant across most destinations. This period offers ideal conditions for sightseeing, cultural exploration, and relaxing on the beach.

While Kuala Lumpur and Penang can experience brief tropical showers year-round, they are typically short and followed by sunshine. The Perhentian Islands are at their best between March and October, with calm seas perfect for swimming, snorkeling, and diving; most resorts close during the monsoon season from November to February. Singapore enjoys a tropical climate all year, but the driest and most comfortable months are usually between February and September, making it a great destination anytime.

SIM cards are available almost everywhere, including directly at the airport upon arrival.

If you prefer not to buy a physical SIM card, I recommend using an eSIM from Airalo you’ll find more detailed information about this option in my Travel Guide Book including a 10% discount on their services.